What are the lashes made of?
How long will my ilashed lashes last?
The Lashes has some fall out hairs. is this normal?
Do the lashes come with glue?
Which eyelash glue do you recommend?
Can I add mascara to the lashes?
Can I shower or swim with my lashes?
Can the strip lashes damage my own eyelashes?
How do I keep the lashes clean?
How do I place a order?
Step 1. Shoppingbag
Shop your favorite items on the website. Add the product to your cart. Are you ready to checkout? Then click on the shopping bag and make sure all items are correct. Is all this correct? Then click proceed to Checkout
Step 2. Checkout
At checkout you can enter your personal information. If you already have an account and are logged in, this information will be filled in automatically. Please check this information before proceeding to the shipping method.
Step 3. Shipping
With the shipping method, you can choose the country of destination. All packages are sent with track & trace.
Stap 4. Payment
Choose your payment method. After the payment is completed, you will receive a confirmation in your email.
What payment methods do you have?
Each payment is handled promptly and completely. With iLashed you can choose from the following payment options:
- SOFORT Banking
- KLARNA Buy now & pay later
- ING Home’Pay
iLashed takes all reasonable measures to ensure safe payments. The use of the above mentioned authorized payment partners and creditcard issuers provide the necessary guarantees. We make use of the secured payment system of Mollie for the further processing of the payment.
The following banks are, for example, affiliated: ABN AMRO, ING, Rabobank, ASN Bank, RegioBank, Van Lanschot Bankiers or SNS Bank. iDEAL is safe, fast and easy!
Klarna Buy now & pay later
With this payment method you can pay after receiving your order. Klarna issues a credit check when ordering and determines whether and for what amount you can make your purchase through this option. For questions about payment, contact Klarna.
At iLashed you can pay with your Visa and Mastercard credit card. With us you can assume that your payment is safe. We encrypt your credit card data via the SSL method and this is always safe. During the payment you will be asked for your CVC code. This 3-digit code can be found on the back of your credit card, these are the last 3 digits.
If you choose to pay via PayPal, you will be redirected to the Paypal website after ordering. You can sign up for a new account here or log in with your existing Paypal username and confirm the payment. You will receive a confirmation of receipt from us after payment.
Can you also pay afterwards?
You can easily log in with Tocuh ID, e-mail or pin code.
Easily pay your invoice with one click
You now pay your Klarna bill even more easily with one click. You do not have to enter any more data, Klarna remembers it for you.
Do not miss a payment
Turn on your ‘notifications’ and receive a reminder two days before the final payment date of your invoice. You can easily place the payment in your schedule with one click.
Report a return
Not happy with your order? Return your order and pass it through the Klarna app. Klarna temporarily pauses your invoice and adjusts it when your return is processed with us.
Move the latest payment date of your invoice
More time needed to pay your bill, with one click you can change the final payment date once with ten days. Do you have questions about the payment, for example why your order is not approved by Klarna? Please contact Klarna via 020-8082852 or chat via the app or desktop via Klarna chat. Klarna is available 24/7 from Monday to Friday. More information can be found on Klarna
As soon as the package is sent by iLashed, you will receive a digital invoice from Klarna by e-mail. You then have 14 days to pay the product. The payment details can be found on the digital invoice. Via ‘My Klarna’ you have a complete overview of the invoice or the payment. When the entire order is returned to iLashed, the invoice including transaction costs at Klarna will be canceled. When you keep a part of the order, you will receive an adjusted invoice after the return processing. You can also manually transfer the amount yourself to Klarna before you receive the adjusted invoice.
Why is my purchase that I want to pay afterwards (via Klarna) not approved?
Klarna carries out a check for all orders. For questions about the payment afterwards or the order via Klarna that is not approved, please contact Klarna via 020-8082852 or the chat via http://www.klarna.nl/klantenservice. Klarna is available 24/7 from Monday to Friday. More information can be found on www.klarna.com
In which countries is Klarna available?
- The Netherlands;
‘Spread Payments is only available to consumers in:
WHEN WILL I RECEIVE A REFUND?
Do you ship worldwide?
HOW LONG DOES DELIVERY TAKE?
CAN I TRACE MY ORDER?
DO I NEED TO SIGN FOR DELIVERY?
CAN I OPT FOR A DIFFERENT SHIPPING ADDRESS?
DO YOU DELIVER TO A PO BOX?
WHAT IF I AM NOT THERE TO ACCEPT MY DELIVERY?
CAN I RETURN MY ORDER?
iLashed Keurenplein 41 Unit C2050 1069 CD Amsterdam The Netherlands
As a customer, you will be liable for the return costs. These costs will vary per state or country. Don’t forget to obtain and keep your postage receipt until you have been fully refunded, in case your return gets lost on its way back to us. Please note: do not forget to fill out and enclose the return form, as we won’t be able to process your return otherwise!
WHAT IF I DON'T HAVE A RETURN FORM?
Order number Article codes of the items you are returning Reason of your return
WHAT IS YOUR RETURN POLICY?
WHAT IS THE RETURN PERIOD?
CAN I EXCHANGE MY ORDER FOR A DIFFERENT ITEM?
WHAT IS THE RETURN ADDRESS?
1069 CD Amsterdam
HAVE YOU RECEIVED MY RETURN?
WHEN WILL I RECEIVE A REFUND?
WHAT ARE THE RETURN COSTS?
How do I become an retailer?
To whom do I send additional information or my questions to?
Can I apply if my store is not up and running yet?
Can I reapply if my application is not accepted?
What is the minimum order?